​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Contact Us​

Hours of Operation:

​Monday - Friday

8:30 a.m. to 4:00 p.m.

The front vestibule is open for deliveries and drop off of correspondence and payments. A locked mailbox is located in the vestibule for secure deliveries of payments and confidential correspondence.​

Address:
41W011 Burli​​ngton Road
St. Charles, IL 60175

(located at the intersection of Burlington Road and Empire Road)

​Phone: 630-584-1170
Fax: 630-584-5265
Email: ​kdotcomments@KaneCountyIl.gov​

Customer Concerns:

Have a Recommendation or Suggestion regarding a County Highway?

For questions and/or comments specific to the County Highway system, complete the form found here and someone will get back to you as soon as possible. Time-sensitive& concerns should be directed to the main phone line at 630-584-1170.

Freedom of Information Act (FOIA) Information

​To submit a FOIA request to KDOT, click ​on the following link: FOIA REQU​EST

​(Please note that the Kane County Division of Transportation has deployed various kinds of permanent cameras to enhance the operations of our roadways, typically these permanent cameras are integrated as part of the signalized intersections.  These cameras can only be utilized to view "real time" second by second video footage with no historical recordings.  As such, Kane County Division of Transportation has no video recordings to provide from cameras integrated as part of our traffic signal system.)

Staff Contact Information: