KDOT ADA Notice and Grievance Procedure
The Americans
with Disabilities Act (ADA) was signed into law on July 26, 1990, by
President George H.W. Bush. The Act is a civil rights statute that
prohibits discrimination against people who have disabilities. There are
five separate Titles of the Act that relate to potential
discrimination. Title II of the Act specifically addresses the topic of
making sure public services and public transportation are accessible to
those with disabilities. The ADA Act applies to all public facilities
built before and after the arrival of the ADA Act.
KDOT Notice of Non-Discrimination
In compliance with the Act, Kane County Division of Transportation also maintains a self-evaluation and transition plan: KDOT ADA Transition Plan
GRIEVANCE PROCEDURE:
Grievance Procedure and Form
The Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Kane County Division of Transportation.
The County's Personnel Policy governs employment-related complaints of disability discrimination. The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or their designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Gretchen Klock
ADA Coordinator and Bicycle/Pedestrian Coordinator
Kane County Division of Transportation
41W011 Burlington Road
St. Charles, IL 60175
kdotADA@co.kane.il.us
(630) 444-2957
Within 15 calendar days after receipt of the complaint, the ADA Compliance Officer or their designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Compliance Officer or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Kane County Division of Transportation and offer options for substantive resolution of the complaint.
If the response by the ADA Compliance Officer or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the County Engineer or his designee.
Within 15 calendar days after receipt of the appeal, the County Engineer or his designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the County Engineer or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by the ADA Compliance Officer or their designee, appeals to the County Engineer or his designee, and responses from these two offices will be retained by the Kane County Division of Transportation for at least three years.